- Download the order form.
- Choose your items from Taobao.com and note the URL, size, colour and any other relevant information for your items.
- Fill up the order form and send it to taobao.intl@gmail.com.
- We will receive your order and verify the availability of your requested items with the online merchant.
- Once the availability of your items have been confirmed, proceed to make the 1st payment through any of the methods listed in Payment Details to confirm your order.
- We will confirm the receipt of 1st payment and will commence with the ordering of the requested items.
- The items received would be consolidated for international shipping. The 2nd payment would have to be made prior to the commencement of international shipping. A tracking number for the shipment would be provided once the requested items have been sent for international shipping.
- Customers who wish to save on remittance charges may opt for the alternative single payment method. We will provide a single payment amount which includes the item price, agent fee and the international shipping charges (based on the estimated weight of the items). A tracking number for the shipment would be provided once the shipment has been sent for international shipping.
- The items should arrive at your desired location within 7 days after the commencement of shipping.
- Under normal conditions, it will take a minimum of 2 weeks from the commencement of the ordering process till delivery to the customer.
Last updated on 14th August 2009.
